Talent Fusion360 is seeking an IT Support Agent / Technician to join a premier US-based Managed Service Provider (MSP) on a full-time, fully remote basis.

In this role, you will serve as the first line of technical support for distributed, cloud-first businesses running on Mac and Windows endpoints. Your core focus will be taking ownership of day-to-day ticketing, end-to-end employee onboarding/offboarding, device management, and SaaS identity management.

This is a long-term position designed for someone eager to grow into higher-tier infrastructure engineering, cloud tool administration, and client project leadership.